Welcome to SBG Tour and Travels ("Company," "we," "our," or "us"). By accessing our website https://sbgtourandtravel.com/ or booking our services, you ("Client," "you," or "your") agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Booking and Payments

• Reservation: A booking is confirmed upon receipt of a completed booking form and the required deposit.
• Deposit: A non-refundable deposit of [specify amount or percentage] is required at the time of booking.
• Final Payment: The remaining balance must be paid no later than [specify number] days before the tour commencement date.
• Late Bookings: For bookings made within [specify number] days of departure, full payment is required at the time of booking.

2. Pricing

• Inclusions: Prices include accommodations, transportation, meals, and activities as specified in the tour itinerary.
• Exclusions: Prices do not include personal expenses, travel insurance, visa fees, or any services not expressly mentioned in the itinerary.
• Price Changes: We reserve the right to adjust prices due to currency fluctuations, fuel surcharges, or other unforeseen factors. Clients will be notified promptly of any changes.

3. Cancellations and Refunds

• Cancellation by Client:
  • More than [specify number] days before departure: [specify percentage]% refund of the total tour cost.
  • [specify number] to [specify number] days before departure: [specify percentage]% refund.
  • Less than [specify number] days before departure: No refund.
• Cancellation by Company: We reserve the right to cancel any tour due to insufficient bookings or unforeseen circumstances. In such cases, clients will receive a full refund or the option to transfer to another tour.

4. Changes to Itinerary

• By Company: We may modify the itinerary due to weather conditions, political situations, or other factors beyond our control. Any changes will be made in the best interest of the clients.
• By Client: Requests for changes must be made in writing. While we will endeavor to accommodate such requests, we cannot guarantee them, and additional costs may apply.

5. Travel Insurance

Clients are strongly advised to obtain comprehensive travel insurance covering medical expenses, trip cancellation, personal liability, and loss of personal belongings. Proof of insurance may be required before departure.

6. Passport, Visa, and Health Requirements

• Passport and Visa: Clients are responsible for ensuring they have valid passports and the necessary visas for entry into all countries included in the tour.
• Health Requirements: Clients should consult their physician regarding necessary vaccinations and health precautions. Any existing medical conditions must be disclosed to the Company at the time of booking.

7. Liability and Responsibility

• Company's Responsibility: We act as an intermediary between clients and service providers (e.g., hotels, transport companies). While we strive to ensure high-quality services, we are not liable for any acts or omissions of these providers.
• Client's Responsibility: Clients are expected to adhere to local laws and regulations, respect cultural norms, and act responsibly throughout the tour. Any damage or loss caused by a client will be the client's responsibility.

8. Complaints and Dispute Resolution

• Complaints: Any complaints should be raised immediately with the tour leader or our local representative to allow for prompt resolution.
• Dispute Resolution: In the event of a dispute, both parties agree to attempt resolution through amicable negotiations. If unresolved, the dispute will be subject to the jurisdiction of the courts in [specify location, e.g., New Delhi, India].

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India.

10. Amendments

We reserve the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the revised terms.